Management Economics

Owner compensation, management structure costs, and staffing economics.

1. Overview

Management Options

ScenarioDescriptionOwner TimeTarget Phase
Owner-OperatedOwner handles all management duties15-20 hrs/weekYears 1-3
Part-Time ManagerHired manager + owner oversight5 hrs/weekYear 2+
Full-Time ManagerProfessional management, owner passive2-4 hrs/monthYear 3+

Financial Context (From Prior Analysis)

MetricValueSource
Base Case Gross Profit (Year 2)$56,812/yearfacility-pl.md
Debt Service ($228K loan)$36,984/yeardebt-service.md
Capital Reserve$12,000/yearcapital-reserve.md
Cash Available for Mgmt/Owner$7,828/yearGross Profit - DS - Reserve

Key Finding: At 85% occupancy with recommended debt service and reserves, only ~$8,000/year remains for management costs and owner compensation.


2. Scenario 1: Owner-Operated (Years 1-3)

Time Commitment

Ramp-Up Phase (Months 1-9):

ActivityHours/WeekNotes
Tenant recruitment/showings5-8Declines as vacancy fills
Lease administration3-4Move-ins, paperwork
Facility oversight3-4Cleaning checks, maintenance coordination
Tenant relations2-3Issues, requests, community building
Bookkeeping/admin2-3Invoicing, payments, records
Total15-22 hrs/week

Stabilized Phase (Month 10+):

ActivityHours/WeekNotes
Tenant recruitment/showings1-2Vacancy turnover only
Lease administration1-2Renewals, occasional move-in
Facility oversight2-3Routine checks
Tenant relations2-3Relationship maintenance
Bookkeeping/admin2-3Monthly tasks
Total8-13 hrs/weekAverage ~10 hrs/week

Financial Model - Owner-Operated

Year 1:

Line ItemMonthlyAnnual
Gross Profit$675$8,105
Debt Service ($228K)($3,082)($36,984)
Capital Reserve($250)($3,000)
Cash Flow($2,657)($31,879)
Owner Draw$0$0

Year 1 cash deficit must be covered by working capital reserve. No owner draw possible.

Year 2:

Line ItemMonthlyAnnual
Gross Profit$4,734$56,812
Debt Service($3,082)($36,984)
Capital Reserve($1,000)($12,000)
Cash Available$652$7,828
Owner Draw$652$7,828

Year 3:

Line ItemMonthlyAnnual
Gross Profit$4,873$58,476
Debt Service($3,082)($36,984)
Capital Reserve($1,000)($12,000)
Cash Available$791$9,492
Owner Draw$791$9,492

Owner Effective Hourly Rate

YearAnnual DrawHours/YearEffective Rate
Year 1$0900 (18 hr/wk x 50 wks)$0.00/hr
Year 2$7,828500 (10 hr/wk x 50 wks)$15.66/hr
Year 3$9,492500$18.98/hr

Assessment: Low effective rate reflects:

  1. Debt service burden (~65% of gross profit)
  2. Capital reserve requirements
  3. Business building phase - equity value not captured in hourly rate

Benefits of Owner-Operated Model

BenefitImpact
Maximum cash retentionNo management salary expense
Quality controlDirect oversight of facility/tenant experience
Relationship buildingOwner-tenant relationships drive retention
FlexibilityRespond quickly to issues
Learning curveDeep operational knowledge for future decisions

Risks of Owner-Operated Model

RiskMitigation
BurnoutTime-bound (3-year commitment)
Opportunity costOwner's time has alternative value
Single point of failureNo coverage for illness/vacation
Scaling limitationCannot grow without management

3. Scenario 2: Part-Time Manager (Year 2+)

Position Structure

Part-Time Facility Manager:

  • Hours: 20 hours/week
  • Hourly rate: $18-22/hour
  • Responsibilities: Day-to-day operations, tenant communication, showings
  • Owner role: Strategic decisions, financial management, 5 hrs/week oversight

Cost Structure

ComponentLowMidHigh
Hourly rate$18$20$22
Hours/week202020
Weekly cost$360$400$440
Annual cost$18,720$20,800$22,880
Payroll taxes (7.65%)$1,432$1,591$1,750
Workers comp (~2%)$374$416$458
Total Annual$20,526$22,807$25,088

Using mid-range: $22,807/year ($1,901/month)

Financial Model - Part-Time Manager

Year 2 with Part-Time Manager:

Line ItemMonthlyAnnual
Gross Profit$4,734$56,812
Debt Service($3,082)($36,984)
Capital Reserve($1,000)($12,000)
Manager Cost($1,901)($22,807)
Cash Available($1,249)($14,979)
Owner Draw$0$0

Finding: Part-time manager is NOT viable at 85% occupancy in Year 2. Creates $15K annual deficit.

Break-Even Occupancy with Part-Time Manager

Additional revenue needed: $22,807/year = $1,901/month Revenue per occupied suite: $1,258/month Additional suites needed: 1.5 suites Current occupied at 85%: 15.3 suites Required occupancy: (15.3 + 1.5) / 18 = 93.3%

Year 3+ Viability

OccupancyGross ProfitAfter DS + ReserveAfter ManagerOwner Draw
85%$58,476$9,492($13,315)$0
90%$67,092$18,108($4,699)$0
93%$72,300$23,316$509$509
95%$76,428$27,444$4,637$4,637

Finding: Part-time manager becomes viable only at 93%+ occupancy.

Decision Framework - Part-Time Manager

FactorThresholdRationale
Minimum occupancy93%Manager cost covered
Owner time value>$45/hrManager at $20/hr = savings
Vacancy fill challengeHigh turnoverDedicated leasing helps
Owner burnout riskElevatedJustify expense for sustainability
Multi-location ambitionYesFoundation for scaling

4. Scenario 3: Full-Time Manager (Year 3+)

Position Structure

Full-Time Facility Manager:

  • Hours: 40 hours/week
  • Salary: $45,000-$55,000 base
  • Responsibilities: Full operations, leasing, tenant management, basic bookkeeping
  • Owner role: Monthly review, strategic decisions only (2-4 hrs/month)

Cost Structure

ComponentLowMidHigh
Base salary$45,000$50,000$55,000
Payroll taxes (7.65%)$3,443$3,825$4,208
Workers comp (~2%)$900$1,000$1,100
Health insurance (50% contrib)$4,000$4,500$5,000
Total Annual$53,343$59,325$65,308

Using mid-range: $59,325/year ($4,944/month)

Financial Model - Full-Time Manager

Year 3 with Full-Time Manager:

Line ItemMonthlyAnnual
Gross Profit$4,873$58,476
Debt Service($3,082)($36,984)
Capital Reserve($1,000)($12,000)
Manager Cost($4,944)($59,325)
Cash Available($5,153)($49,833)
Owner Draw$0$0

Finding: Full-time manager is NOT viable with current facility economics. Creates $50K annual deficit.

Break-Even Analysis - Full-Time Manager

Additional revenue needed: $59,325/year beyond owner-operated model Current gross profit at 85%: $58,476 Required gross profit: ~$118,000/year Implied revenue (at 24% margin): ~$492,000/year Current revenue at 85%: $235,684

Gap: $256,000 in additional revenue = 110% revenue increase

Viability Scenarios

ScenarioHow AchievedGross ProfitAfter All Costs
Single facility 100%Impossible (max 18)$73,008($35,301)
90% occ + 10% rate increase$73,800($34,509)($34,509)
Two facilities at 85%36 suites~$117,624$9,315

Finding: Full-time manager requires multi-location scale (2+ facilities) to be economically viable.


5. Scenario Comparison

Side-by-Side Summary

MetricOwner-OperatedPart-Time MgrFull-Time Mgr
Annual Labor Cost$0$22,807$59,325
Owner Time (hrs/wk)10-155<1
Min Occupancy for Viability62%93%N/A (2 facilities)
Year 2 Owner Draw$7,828$0N/A
Year 3 Owner Draw$9,492$0 (unless 93%+)N/A
Break-Even ImpactNone+31% occ ptsNot viable single

Cost Comparison Visualization

Annual Management Cost by Scenario:

Owner-Operated:  [                                        ] $0
Part-Time Mgr:   [████████████████████████                ] $22,807
Full-Time Mgr:   [████████████████████████████████████████████████████████████] $59,325

Available Cash (Year 2, 85% occupancy):

Gross Profit:    [████████████████████████████████████████████████████████████] $56,812
After DS:        [████████████████████████                ] $19,828
After Reserve:   [███████░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░] $7,828
After PT Mgr:    [XXXXXXXXXXXXXXXXXXXXXXXXXXXXX           ] ($14,979)
After FT Mgr:    [XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX] ($51,497)

Impact on Break-Even Occupancy

ScenarioFixed CostsBreak-Even OccSuites Needed
Owner-Operated$162,76867%12.1
Part-Time Manager$185,57576%13.7
Full-Time Manager$222,09391%16.4

Key Finding: Each management tier significantly increases break-even occupancy, reducing margin of safety.


6. Decision Framework

When to Hire Part-Time Manager

Consider when ALL of these are true:

  • Occupancy sustained at 90%+ for 6+ months
  • Turnover rate > 25% (heavy leasing burden)
  • Owner has alternative income opportunity > $45/hr equivalent
  • Owner experiencing burnout
  • Planning second location within 12 months

Financial threshold: $22,807/year margin above owner-operated scenario = 93%+ occupancy

When to Hire Full-Time Manager

Consider when:

  • Operating 2+ facilities
  • Combined gross profit > $120,000/year
  • Owner wants fully passive income
  • Professional management needed for growth/complexity

Not viable for single facility at any achievable occupancy level.

Recommended Management Evolution

PhaseTimelineModelRationale
Start-UpMonths 1-18Owner-OperatedCash conservation, learning, relationships
StabilizationMonths 18-36Owner-OperatedBuild reserves, pay down debt
Growth PrepYear 3-4Part-Time ManagerIf 90%+ sustained and expansion planned
Multi-LocationYear 4+Full-Time ManagerWhen operating 2+ facilities

7. Owner Compensation Analysis

Total Owner Return (Not Just Draw)

Year 1-3 Value Creation:

ComponentYear 1Year 2Year 33-Year Total
Owner Draw$0$7,828$9,492$17,320
Debt Principal Paid$12,512$13,896$15,434$41,842
Reserve Fund Build$3,000$9,000$12,000$24,000
Total Value$15,512$30,724$36,926$83,162

Adjusted Owner Rate:

YearTotal ValueHoursValue/Hour
Year 1$15,512900$17.24
Year 2$30,724500$61.45
Year 3$36,926500$73.85

Finding: When accounting for equity building (debt paydown + reserves), owner effective rate is much higher than cash draw alone.

Comparison to Hired Manager

Owner-Operated Value: $73.85/hr (Year 3 all-in) Part-Time Manager Cost: $20/hr Savings by Self-Managing: ~$54/hr

But owner's alternative opportunity cost matters:

  • If owner can earn >$54/hr elsewhere, hiring makes sense
  • If owner earns <$54/hr elsewhere, self-manage is optimal

8. Sensitivity Analysis

Impact of Higher Occupancy on Management Options

OccupancyOwner-Operated DrawPT Manager Viable?Owner Draw with PT Mgr
85%$9,492NoN/A
90%$17,388No($5,419)
93%$22,776Marginal$0
95%$26,868Yes$4,061
98%$32,652Yes$9,845

Impact of Lower Debt Service

If loan reduced from $228K to $168K:

ScenarioAnnual DS SavingsOwner Draw Impact
Owner-Operated$9,732$9,492 + $9,732 = $19,224
Part-Time Manager$9,732($13,315) + $9,732 = ($3,583)

Finding: Even with minimal debt, part-time manager still creates deficit at 85% occupancy.

Impact of Higher Rents

If blended rate increases from $315/week to $345/week (+10%):

MetricCurrent+10% Rents
Annual revenue at 85%$235,684$259,252
Gross profit at 85%$56,812$80,380
After DS + Reserve$7,828$31,396
After PT Manager($14,979)$8,589

Finding: 10% rent increase makes part-time manager viable even at 85% occupancy.


9. SBA Presentation Summary

Management Structure Plan

Luxa Salon Suites Management Strategy:

Phase 1: Owner-Operated (Years 1-3)

  • Owner commitment: 10-15 hours/week at stabilization
  • No management salary expense
  • Maximum cash retention for debt service and reserves
  • Primary focus: tenant relationships, quality control, business learning

Phase 2: Assess Transition (Year 3+)

  • Evaluate based on: occupancy levels, owner time value, expansion plans
  • Part-time manager viable only at 93%+ sustained occupancy
  • Full-time manager requires multi-location scale

Financial Summary by Scenario

MetricOwner-OperatedPart-TimeFull-Time
Annual Management Cost$0$22,807$59,325
Minimum Viable Occupancy67%93%N/A
Year 3 Owner Cash Draw$9,492$0N/A
Total Year 3 Value Creation$36,926$14,119N/A

Risk Mitigation

RiskMitigation
Owner unavailabilityPart-time backup arrangements with local property manager ($50-100/incident)
BurnoutTime-bound 3-year commitment with clear transition criteria
Quality declineWritten SOPs, tenant feedback systems, regular facility audits
Scaling bottleneckDocumented processes enable future delegation

10. Key Findings & Recommendations

Critical Findings

  1. Owner-operated is the only viable model for Years 1-3 given debt service obligations and capital reserve requirements.

  2. Part-time manager requires 93%+ occupancy to be break-even - significantly above the 85% base case target.

  3. Full-time manager is not viable for single facility at any achievable occupancy level. Requires 2+ facilities.

  4. Owner effective rate is understated when only looking at cash draw. Including equity building (debt paydown + reserves), owner earns $60-75/hour equivalent in Years 2-3.

  5. 10% rent premium would unlock part-time manager option at 85% occupancy. Premium positioning and quality differentiation enable this.

Recommendations

PriorityRecommendation
1Commit to owner-operated model for minimum 3 years
2Budget 10-15 hours/week owner time (declining after Year 1)
3Document all processes for future delegation
4Revisit management structure when sustained 90%+ occupancy
5Plan multi-location before hiring full-time manager
6Consider 10% rent premium positioning to enable earlier management transition

Owner Decision Matrix

If owner priority is...Then...
Maximize cash flowStay owner-operated indefinitely
Build passive incomePlan 2nd facility, then hire FT manager
Minimize time commitmentAccept lower returns or don't pursue business
Balance time/moneyOwner-operate 3 years, reassess based on performance

Management Economics Analysis Complete Phase 8: Facility Financial Model - Plan 02 Task 3 Complete

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